Refund and Return Policy
Eligibility for Returns
- Items must be returned within 30 days of purchase.
- Items must be unused, in original condition, and in original packaging.
Partial Refunds
Partial refunds may be granted for items such as:
- Items not in original condition, damaged, or missing parts not due to our error.
- Items returned more than 30 days after delivery.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within a few days.
Late or Missing Refunds
If you haven’t received a refund, check your bank account and contact your credit card company or bank. If you still have not received your refund, contact us at support@bestillmotors.com.
Sale Items
Only regular-priced items can be refunded. Sale items cannot be refunded.
Exchanges
We replace items if they are defective or damaged. For exchanges, email us at support@bestillmotors.com or visit our contact page and send your item to: Tyrone, PA 16686.
Shipping Returns
To return your product, mail it to: Tyrone, PA 16686.
- If the return is due to our error (e.g., incorrect or defective item), we will cover the shipping costs.
- If the return is not due to our error (e.g., you changed your mind), you will be responsible for paying the return shipping costs.
For expensive items, consider using a trackable shipping service or purchasing shipping insurance.
Need Help?
Contact us at support@bestillmotors.com or visit our contact page for questions related to refunds and returns.